Monday, 31 December 2012
DO YOU WANT 2013 TO BE A GREAT YEAR FOR YOUR BUSINESS? Spot your top talent!
Great employees are reliable, dependable, proactive, diligent, great leaders and great followers... they possess a wide range of easily-defined—but hard to find—qualities. A few hit the next level. Some employees are remarkable, possessing qualities that may not appear on performance appraisals but nonetheless make a major impact on performance. If at the end of 2012, you are looking for how to identify your top talent in order to know who you need to carry along in order to make your business great in 2013, it is important you look inward. Top talent may not reside in your managers or your team leaders but may be found in a wide range of contract/permanent/and even your non skilled staff. As 2012 comes to an end, its important you identify these people and carry them along in your change initiatives both as drivers and implementors. These people will be your biggest cheerleaders, they will shout down all the doubters, they will carru out your plans diligently and tirelessly, and they will comfort you when you encounter obstacles that you struggle to overcome. Ok, you might say this all great but are currently mumbling under your breath that you aren't a magician. (Wink) so here are eight(8) qualities of remarkable employees: 1. They ignore job descriptions. The smaller the company, the more important it is that employees can think on their feet, adapt quickly to shifting priorities, and do whatever it takes, regardless of role or position, to get things done. When a key customer's project is in jeopardy, remarkable employees know without being told there's a problem and jump in without being asked—even if it's not their job. 2. They’re eccentric... The best employees are often a little different: quirky, sometimes irreverent, even delighted to be unusual. They seem slightly odd, but in a really good way. Unusual personalities shake things up, make work more fun, and transform a plain-vanilla group into a team with flair and flavor. People who aren't afraid to be different naturally stretch boundaries and challenge the status quo, and they often come up with the best ideas. 3. But they know when to dial it back. An unusual personality is a lot of fun... until it isn't. When a major challenge pops up or a situation gets stressful, the best employees stop expressing their individuality and fit seamlessly into the team. Remarkable employees know when to play and when to be serious; when to be irreverent and when to conform; and when to challenge and when to back off. It’s a tough balance to strike, but a rare few can walk that fine line with ease. 4. They publicly praise... Praise from a boss feels good. Praise from a peer feels awesome, especially when you look up to that person. Remarkable employees recognize the contributions of others, especially in group settings where the impact of their words is even greater. 5. And they privately complain. We all want employees to bring issues forward, but some problems are better handled in private. Great employees often get more latitude to bring up controversial subjects in a group setting because their performance allows greater freedom. Remarkable employees come to you before or after a meeting to discuss a sensitive issue, knowing that bringing it up in a group setting could set off a firestorm. 6. They speak when others won’t. Some employees are hesitant to speak up in meetings. Some are even hesitant to speak up privately. An employee once asked me a question about potential layoffs. After the meeting I said to him, “Why did you ask about that? You already know what's going on.” He said, “I do, but a lot of other people don't, and they're afraid to ask. I thought it would help if they heard the answer from you.” Remarkable employees have an innate feel for the issues and concerns of those around them, and step up to ask questions or raise important issues when others hesitate. 7. They like to prove others wrong. Self-motivation often springs from a desire to show that doubters are wrong. The kid without a college degree or the woman who was told she didn't have leadership potential often possess a burning desire to prove other people wrong. Education, intelligence, talent, and skill are important, but drive is critical. Remarkable employees are driven by something deeper and more personal than just the desire to do a good job. 8. They’re always fiddling. Some people are rarely satisfied (I mean that in a good way) and are constantly tinkering with something: Reworking a timeline, adjusting a process, tweaking a workflow. Great employees follow processes. Remarkable employees find ways to make those processes even better, not only because they are expected to… but because they just can't help it. Ok, these are the 8 qualities. As your companies open back from the holidays. Walk around, interact with people, and looking beyond your team leaders/managers/HR personnel and hopefully you'll find that you have remarkable employees. So plan a strategic retreat, share your vision for 2013, invite your managers/leaders/remarkable people and lay out your plans. Set up review and monitoring monthly meetings and ensure you have systems that back up your plans. If you're fair, honest, diligent, and proactive, I guarantee that as you step in 2014, you'll step in with success you had previously only dreamt of. Culled from http://www.inc.com/jeff-haden/the-8-qualities-of-remarkable-employees.html