Monday, 10 December 2012

The law of multiplication in business

Here's the truth...Whatever the reason you got into business, if you don't sell your product or service, you'll probably not be in business for long... Statistics have shown that customer who receive EXCELLENT customer service will tell about 20 people, but if you mess up they may tell 20 other people...who may then tell 20 others... :( So starting tomorrow, take care to show excellent internal and external customer service to build a positive image of your, your brand, and your company. Have a great evening!

10 Ways to Use Hashtags for Your Business

If you’ve seen something that looks like this on Twitter – #awordorphrase – and aren’t sure what it’s all about, it’s a hashtag, and it’s meant to organize the stream of billions of Tweets into categories. Let’s say you see #SMB and you click the link. You’ll find all the most recent tweets using this hashtag. These are likely people interested in small business. Hashtags can be anything. #Entrepreneur and #FF (Follow Friday) are examples of widely used hashtags, but there are plenty of lesser-known ones that Twitter junkies or businesses create themselves. Here you’ve got 10 ways you can start using hashtags to your benefit: 1. Create a Hashtag. There’s no rule saying you can’t create your own hashtag for a promotion or event. Let’s say you sell recycled paper products. You could create #HowIRecycle to encourage your followers to share their own recycling tips. The more people use it, the more others will latch onto it. 2. Use it For a Contest. Holding a contest online? You can tie a hashtag to it. Simply require entrants to send a tweet with the hashtag to enter. For example: I just entered to win @recycleco’s N1 million giveaway with my #HowIRecycle tip! 3. Find Others to Follow. Those that are using a hashtag you’re interested in may be good people for you to follow. Find hashtags that relate to your industry or your target audience’s interests. For example, if you sell dog supplies, find dog lovers to follow by searching #dogs. 4. Host tweet chats. Tweetchats (also known as Twitter chats) are a great way to build a following around both your hashtag and your brand on Twitter. A Twitter chat is simply a designated time for people who share an interest to tweet about a topic. Sometimes you’ll have an expert or panel sharing tips, with others asking questions and chiming in. Choose a hashtag for the chat, or simply use the one you’ve already established. Choose a topic for your event (using the recycling example, you could host a Tweetchat about ways offices can recycle and reduce their carbon footprint) and publicize it. Don’t forget to let participants know the time (accounting for time zones) of the event, as well as the hashtag they should follow to participate. Anyone who includes your hashtag will be included in the Twitter chat stream. 5. Attend Twitter chats. You can learn a lot from other people’s Twitter chats, not only about the subject they cover, but also how to host a Twitter chat in general. You’ll also meet other likeminded people to follow on Twitter. 6. Get Educated. If you don’t have time to read a dozen blogs, check the hashtags you follow to see what’s happening in your industry. You’ll often find links to news blurbs and blog posts, and can be selective about what you read. 7. Jump in the Conversation. People are already talking about topics you’re interested in. By following the corresponding hashtags, you can jump in with your own expertise. 8. Categorize Your Tweets. If you’re already tweeting a lot, adding hashtags to the words you talk about frequently can help others who follow these hashtags find you. For instance, if you tweet about “small business” often, simply replace the words with #SMB in your tweets and all the small biz folks who follow that hashtag will now see your tweets. 9. Keep Your Tweet Stream Organized. If you use Hootsuite or similar tool to organize  and filter the tweets you view, having columns set up for certain hashtags can help you easily access the tweets you want. 10. Sparingly. Hashtags are great, but don’t go overboard! People have started making up their own hashtags, but Twitter may consider these spam, so it’s not a practice I’d recomend. Use them when appropriate, and keep them simple and short if you’re making them up. Posted by Susan Payton on June 11, 2012. Categories: Social Media

Fast H.R tips for job seekers and new hires in Nigeria

As a job seeker, it is important you know that a job is not your birth right and neither do you need to KNOW someone to qualify. However you have to know that a job is earned thru demostration of skills and aligning yourself with the organization/hiring manager's idea of the staff they are looking for. Even when you are hired, you will need to be untop of your game always. Here are a few fast H.R tips for both job seekers and new employees: #FASTHRtip Dress how you want to be ADDRESSED. Dress smartly and in accordance to company guidelines. #FastHRtip You WILL be asked why you left previous job(s) & to defend any salary you ask for. Lack of justifiable answers = failure #FastHRtips Its not easy to be patient when one is waiting for their employer to reward their efforts and sometimes it means planning to take the next step in a different direction #FastHRtips Research, save, and start your biz venture and I believe soon, you'll be at the next level of your career #FastHRtips If you are reading this, you are 1 of 6 billion able to access the internet & all the information it holds. Learn how to use it to grow yourself #FastHRtips There is no excuse for ignorance when it comes to becoming an expert in your field, if you can read this, you can also study. Visit to download free e- books.

Common sense HR tips for Managers in Nigeria

Hi folks, In this day of too many workers and too few jobs, many managers have made the mistake of under utilizing their staff and turning into corporate bullies simply because staffing has become less of an issue. However, we lose millions each year in possible earnings when we refuse become effective leaders. Effective leaders recognize and appreciate our people. Becoming an effective boss doesn't mean you become a push over or over emotional, it simply means you start utilizing your staff properly in order to improve productivity, increase income, and stop wasting hours used to manage unhappy staff. These are a few tips you should keep in mind to becomee and effective boss in 2014. #HRtipsforbosses Organizational success is not determined by your fastest learners, but your slowest. Be a leader #HRtipsforbosses your workers are not mind readers, make your plans known and disseminate goals to the last level in your organization. #HRtipsforbosses people can't reach for the stars if they don't know where the sky is. Let your people know what you expect from them. #HRtipsforbosses Nepotism will kill your business from the inside out. If you must hire family, ensure their skills align with your need. #HRtipsforbosses Don't think because the unemployment rate is so high you can treat people unfairly. Your bad reputation will speak louder than any sales efforts and will eventually drive away both staff and customers. #HRtipsforbosses treat people fairly and be honest. #HRtipsforbosses you have to walk the talk. Be an example to your staff or hire an MD who will. #HRtipsforbosses if you know you can lead a business, but not people, hire a manager who can. Not all leaders make effective bosses. If as a manager, you want to discuss any of the tips further, do buzz me at Have a great day everybody!!

new articles and answers to readers comments