For the greater
part of my teenage years and the same goes for a lot of us out there, we were
first encouraged to go for certain professions (Lawyer, doctor, engineer,
teacher, etc.) then it became get your first degree, go for your masters
(and it must be abroad) and then come back to look for a “good” job in a big company.
If you broke the “rules” and came back with an employment letter for a company
no one had heard of, you may be faced with looks of pity or even a prayer the
next day that God please give my child a job. However with unemployment
currently standing at around 24% (roughly ¼ of our estimated 158+ million
strong population) and with economic forces shifting the very face of business
in Nigeria, small to medium size enterprises now compete with the bigger
companies as employers of labor and like the bigger companies, small to medium
sized enterprises have their own unique work cultures and structures
Whether it is an
IT firm, architectural firm, legal chambers or marketing consultancy, SMEs have
unique features which usually include one or more of the following:
§ Much smaller workforces
§ Flatter work structures
§ CEOs and MDs being part of the
management team
§ There being more responsibilities and
duties than the people working
A lot of people
who work in SMEs and who have worked in larger companies have also been
surprised to find that their job roles are less defined, there is a lot more
interaction between business owners and staff, and financial issues had an
immediate impact on the organization. Simply put, SMEs are a very different
place to larger co-operations but just like anywhere else, there are things you
can do to excel at your job and safe guard your career.
§ BE PROACTIVE NOT REACTIVE
A lot of people
complain about not liking the insecurity in SMEs. They believe they can be
sacked at any time for the smallest of reasons. This isn’t true. The
problem is people do not understand that larger companies usually have a very
large workforce that cushion errors, mistakes, and problems. For ex: if I work
in a large company and there are 50 people between me and the head of the unit,
and I make a mistake, how long will it take management to know what’s wrong?
What’s the possibility of management ever even finding out about my mistake?
However if I work in an SME where it is just 6 of us and I make an error for a
document the CEO wanted, how soon will he/she know? Chances are, in a large
firm I can get away with a lot simply because of the size and number of people
there. In a smaller firm, I make a mistake and it cost me the same thing as if
it was noticed in a larger firm, it’s just guaranteed it will be spotted and
the necessary action taken almost immediately.
§ WORK WITH PASSION
Irrespective of why
you took the job, the important thing is you took the job!!! You now have to be
passionate about what you do. Love your job, embrace it. It’s a smaller firm so
more than likely there will be more work, longer hours, and bigger
responsibilities. You must as an employee be passionate about what you do and
show it all the time. Also be passionate about what your boss is passionate
about. SMEs are usually run by business owners and managers you interact with
face to face. Remember to show you are passionate about what they are
passionate about.
§ FOCUS YOUR PRIORITIES
When I worked for
larger companies, I knew my responsibilities. I came in the morning and had my
to do list for each day, finished them, and went home happy in the knowledge id
done my bit. But its very different in SMEs. Although I had clearly defined
roles, I would find myself doing a hundred unexpected things and I would
still have my to do list that had to be completed!! Refocusing my
priorities was very important and anyone working in an SME should keep this in
mind. Make sure you have your to do lists. Always end each day assessing how it
went and making plans to catch up with what you hadn’t accomplished.
§ START THINKING DIFFERENTLY
ABOUT YOU “ME” TIME
A lot of people
complain that in smaller firms they get calls, emails, and txt after work. Some
people even go as far as to say their office and personal lines are turned off
when they leave the office. I’m here to tell you that unless you own the
company, make sure you are as available as much as possible out of office
hours. If you have a blackberry, don’t turn it off at night and self
righteously say, this is now my time! Make sure your phone is connected
your office emails and you are accessible after work. Check you emails and be
prepared to get and answer phone calls outside of official working hours. It
is no longer unexpected for employees in SMEs to have to go the extra mile, so
don’t be surprised and make room for work both in the office and at home. Be
remembered for going the extra mile which gets you recognized for all the
right reasons. Do not be remembered as the employee who is never
available and is therefore disposable.
§ TAKE OWNERSHIP OF YOUR JOB
It is important in
an SME that you take active ownership of your job and time in the office. You
have to do the job you are paid for and spend time really studying your boss so
you can stay one step or more ahead of their needs and wants. You also have to
be aware of what is acceptable and more importantly, what is not acceptable
because remember, the lesser the people the bigger the spotlight when you do
something right and especially when you do something wrong. When there is a
problem and you find out it is a lot bigger than you think (for ex: you
committing an offence that could get you fired) remember disciplinary
procedures are much shorter and can even happen in the space of hours.
Above all, In
smaller establishments you are responsible for yourself at your job and this
goes for the good, the bad, and the ugly that happens. Jobs are no longer
lifetime guaranteed careers and every day has to be viewed as a new
opportunity. Do not ever be complacent. Respect your bosses and colleagues.
Take advantage of all opportunities to learn new skills so that you are always
remain relevant. Go the extra mile at work and be noticed for all the right
reasons.
Share your
views/questions with me in the comment section and be sure to get it answered.
Do have a great
day.